Privacy Policy

Last updated: 14 April 2026

Professional Training Institute (PTI), based in Muscat, Sultanate of Oman, is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (pti-om.com) or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal information: Name, email address, company name, and enquiry details when you submit our contact form.
• Usage data: Browser type, device type, pages visited, time spent on site, and referring URLs through essential analytics.
• Cookies: Essential cookies required for the website to function properly (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information about our training courses.
• Improve our website functionality and user experience.
• Communicate with you about corporate training packages or course customisation requests.
• Comply with legal obligations applicable in the Sultanate of Oman.

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist in operating our website (e.g., hosting providers), under strict data protection agreements.
• When required by law or to comply with legal proceedings.
• To protect our rights, privacy, safety, or property.

4. Third-Party Services

Our courses are hosted on Udemy. When you click an enrollment link, you are directed to Udemy's platform, which is governed by Udemy's Terms of Use and Privacy Policy. We are not responsible for the data practices of third-party platforms.

5. Cookies

Our website uses only essential cookies required for basic functionality, such as remembering your cookie consent preference. We do not use tracking, advertising, or third-party marketing cookies.

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, secure hosting, and access controls.

7. Data Retention

We retain personal data collected through our contact form only for as long as necessary to fulfil the purpose for which it was collected, typically no longer than 24 months. After this period, data is securely deleted.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request restriction of processing of your data.
• Portability: Request transfer of your data in a structured format.
• Objection: Object to processing of your personal data.

To exercise any of these rights, please contact us using the details below.

9. GDPR Compliance

For visitors from the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing is legitimate interest (responding to your enquiry) and consent (cookie usage).

10. Children's Privacy

Our services are designed for professionals and are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Organisation: Professional Training Institute (PTI)
• Location: Muscat, Sultanate of Oman
• Website: pti-om.com